Case StudyPriscilla Russo

Early stage investor at

Redpoint Ventures

The investor who's always first to respond

Priscilla's calendar is packed with founder calls. She still responds to emails the same day, sometimes within minutes. Here's how she does it.

Priscilla Russo

The problem

Priscilla's days are wall to wall founder calls, barely a gap to breathe between meetings. While she's on Zoom with one company, her inbox is filling up with emails from ten others.

By 6pm, she's staring at 200 unread messages. Somewhere in that pile is the founder who sent a deck three days ago waiting for feedback, the partner who asked for an intro last week, and a portfolio company founder with what's probably an urgent question by now.

The emails that actually need her attention sit untouched. Not because she doesn't care, but because finding them in the noise and responding thoughtfully takes energy she doesn't have at the end of a twelve meeting day.

"The inbox piles up while I'm in calls. By 6pm there's always something I should've gotten to earlier. A deck that needed feedback. An intro I promised to make. That's not how I want to show up."

What she tried

Priscilla tried the usual fixes:

  • Hotkey based email clients: Made her quicker at processing email, but she still had to process everything herself. The bottleneck was her attention, not her typing speed.
  • Batching email twice a day: Helped with focus, but founders don't batch their urgency. An email at 10am still waited until 6pm.
  • Delegating to her EA: Her EA handles scheduling and logistics brilliantly. But the emails that need her voice, her judgment, and her context still sit in her inbox.
  • Email templates: Useful for cold outreach, but most of her emails aren't templatable. Every founder situation is different.

How her workflow changed

With Slashy, Priscilla's workflow completely inverted. Instead of drowning in email after her meetings end, she handles it in the gaps between them, from her phone, in real time, without ever opening her laptop.

Morning prep texts and drafts

Her day starts with a text from Slashy: here's who you're meeting today, here's what you talked about last time, and here are the three emails you absolutely need to respond to before noon. She reads it while making coffee, and by the time her laptop opens, she has drafts ready for her review.

9:41
Slashy
Slashy
morning. you have 3 founder calls today. first one's at 10am with james from relay. last time you talked about their GTM motion, he mentioned hitting 50 customers. want me to pull up the thread?
you met with nina from arclight yesterday but never followed up. want me to draft something? I can include the deck she sent.
also, alex from sequoia wants to connect you with a founder. I found a 30min slot thursday afternoon that works for both of you.
yes to all

Illustrative Slashy messages

  • Morning prep for founder meetings
  • Follow ups she forgot to send
  • Intro requests from other VCs
  • Times that work for scheduling

Auto calendar coordination

Walking between buildings, her phone buzzes: you promised to intro Sarah to Alex last week, I found a 30 minute slot Thursday afternoon that works for both of them. Should I send the invite? She replies "yes" without breaking stride, and the intro she'd been mentally carrying around for days gets handled in five seconds.

Inbox already triaged by evening

When she finally sits down at her laptop at 6pm, the inbox isn't a towering mountain anymore. The urgent stuff has been handled, the quick wins are already done, and she can actually focus on the emails that genuinely need her full attention, or she can just close the laptop and go home.

Tasks that catch everything

Priscilla makes dozens of small promises in email every week: "I'll review your deck by Friday," "Let me intro you to someone at Stripe," "I'll follow up after your board meeting." Before Slashy, those commitments lived in her head or disappeared into email threads she'd never reopen.

Now every action item gets pulled out automatically and surfaces as a clean task list. When she opens Slashy, it's right there.

Slashy tasks

Tasks Slashy tracks for her

  • Decks she promised to review
  • Intros she said she'd make
  • Follow ups with specific deadlines
  • Things founders asked her to do

Before

  • 200+ emails waiting after meetings
  • No way to triage from her phone
  • Hard emails sit for days
  • Follow ups slip through

After

  • Triages inbox while walking
  • Knows what's urgent before sitting down
  • Drafts ready with one edit
  • Nothing slips through

"Founders remember who got back to them first. Now I'm always that person."